Operations Support Officer - CLOSED
We are seeking a highly organised and motivated Operations Support Officer to join our team. The role is 3 days per week (0.6 FTE) at £26,000 pro rata per annum on a permanent contract.
About the role
In this varied and rewarding role, you will provide vital administrative, financial, and operational support across a range of our services that enable older people and those living with disabilities and mental health challenges to stay independent, active and connected to their communities.
Your day-to-day tasks will include:
Administration: You'll be integral to delivery of our new handyperson service, exercise programmes for older people and therapeutic decluttering service, working alongside colleagues to manage enquiries, referrals, bookings, invoices and payments.
Project Support: You'll help support our community projects, supervising activities where needed, assisting with admin and data collection, and being a point of contact for new and existing volunteers.
General Operations: You'll wear many hats, supporting senior staff with HR, training, communications, IT, health & safety, and providing a friendly face.
We are looking for someone who:
Has empathy and can communicate effectively with a diverse range of service users, including older adults, those with disabilities, and those facing mental health challenges.
Is a whiz with administration, has a keen eye for detail, and can work comfortably and effectively across multiple projects.
Is confident using (or comfortable learning to use) a range of software and collaborative platforms (e.g. Google Workspace, Trello, Airtable) and accounts management software (ideally QuickBooks).
Has a warm, friendly personality and a proactive attitude, eager to contribute ideas and support colleagues.
Is a team player who can adapt to changing priorities and a fast-paced environment.
Please see the job description and person specification for further details.
It will be a bonus if you have:
Experience working with third sector (community and voluntary) organisations.
Experience as a volunteer or supporting volunteers.
Familiarity with social media platforms like Twitter and WhatsApp.
An interest in learning more about charity functions like fundraising and community development, and charity/social enterprise management in general.
To apply
Please complete the job application form and send it to jobs@mrsindependentliving.org by Monday 17 June 2024. Unfortunately, we cannot accept CVs.
We welcome and encourage applications from people from all backgrounds, particularly those connected to the diverse communities represented in North East London.
If you would like to have an informal chat about the role before you apply, please feel free to contact Natalie Pink at Director@mrsindependentliving.org to arrange a phone call.
